A prestigious conference and events company is looking for a driven Account Manager / Client Manager to join their business. This role would suit a commercial and experienced sales and customer focused hospitality or travel professional looking to further their career in account and client relationship management with a forward thinking business.



Duties will include:



- Overall responsibility for a portfolio of accounts/contracts, ensuring revenue is maximised from each account

- Responsibility for setting and management of own budgetary targets in conjunction with Operations team

- Developing the business and maximising all opportunities

- Ensuring a high degree of client care is maintained at all times

- Nurture client relationships and maximise opportunities through client visits, site inspections and client events

- Managing a team of Client Co-ordinators ensuring service levels are maintained and assisting with ongoing development and training

- To be responsible for managing all aspects of the contracts within the portfolio of accounts, including the renegotiation and renewing of contracts, where applicable

- Compile, attend and chair all review meetings with direct reports and line management

- Increase of profit margins by ensuring all services are maximised and to review opportunities when necessary

- To be aware of seasonal peaks within the market and act accordingly to secure contracts

- To carry out regular client visits/appointments/site inspections in order to convert all enquiries and develop client relationships

- To create and drive the sales plan for key identified clients/accounts

- To attend presentations when required

- Project management of bookings as and when required

- Driving the team to generate new and existing leads

- To ensure the team adhere to the company’s standards and procedures in line with ISO9001

- To be involved and assist with any special projects e.g. tenders



Skills required:



- Proven experience in account management, client relationship management and maximising revenue ideally within the hospitality industry

- Ability to build strong relationships with both clients and colleagues

- Excellent managerial skills and the ability to bring out the best in your team

- Strong budgetary management skills with an awareness of P&L

- Commercial focus

- An eye for new business and maximising opportunity with clients

- Experience of training and development with direct reports

- Strong customer focus

- An eye for detail

- Full UK driving licence



In return for your skills and experience there is an enviable package on offer to the successful applicant including a generous basic salary and all associated benefits you would expect from working with an industry leader.



If you feel you have the necessary skills to succeed within this role please forward your up to date CV together with package expectations for immediate consideration.



Unfortunately due to high volumes of response, only those applicants to be considered for interview will be contacted.