Operations Manager
Full Time
£20,000 - £30,000 per annum
• Plan, develop and implement strategy for operational management and development so as to meet agreed organisational performance plans within agreed budgets and timescales
• Establish and maintain appropriate systems for measuring necessary aspects of operational management and development
• Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales
• Manage and develop direct reporting staff
• Manage and control departmental expenditure within agreed budgets
• Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements
• Maintain awareness and knowledge of contemporary operational development theory and methods and provide suitable interpretation to directors, managers and staff within the organisation
• Contribute to the evaluation and development of operational strategy and performance in co-optation with the executive team
• Ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.
• Execute the responsibilities of a company operations director according to lawful and ethical standards, as referenced in company handbook
• Identify, develop and direct the implementation of business strategy
• Plan and direct the organisation's activities to achieve stated/agreed targets and standards for financial and trading performance, quality, culture and legislative adherence
• Recruit, select and develop executive team members
• Maintain and develop organisational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies
• Report to operations director on organisational plans and performance
• Develop and implement quality management strategy and plans, including resource, systems, timescales, financials, to support, contribute to, and integrate within, the organisation's annual business plan and long term strategy.
• Develop and maintain systems to establish standards relating to activities and products.
• Develop and maintain systems to measure performance against established standards.
• Monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist according to performance levels.
• Monitor and inform/communicate/apply standards created/maintained by external bodies, and integrate within internal quality management systems.
• Establish and implement necessary communication strategy for the improvement and awareness of quality issues across all departments.